FAQ
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Please call us at (888) 510-0625 to speak with a customer service representative if you don’t find the answers you need below. WashClub Chicago is here to help you at anytime!
You schedule a pick-up by using our app. We’ll pick-up your order, clean them and deliver them back to you in most cases within 24 hours. At the same time you can follow the progress of your order in real time on our app.
We offer our services 7 days a week to make it convenient for you to use our service.
We will pick-up and deliver your order within the time frame you indicated. If you have a doorman or reception desk, you may leave your order with them.
There is a $30 minimum for all drycleaning and/or laundry orders. There is no charge for delivery.
We accept all major credit cards. An outside processor using the highest level of PCI security encryption handles all credit card information.
Download our app and complete the information. If you have any questions, e-mail us at support@washclubchicago.com or call us tollfree at (888) 510-0625.